MasterCard Balaton Sound 2015 Festival Info

 

 

MasterCard Balaton Sound 2015 Festival Info

 

 

 

Tickets and entrance

Where to buy tickets?

You can buy your tickets right away in our webshop. To find more information on our local MasterCard Balaton Sound retailers, please click here.

You can also buy your ticket on spot by cash or bank card, but we advise you to buy it in advance not just because of the discounted price, but MasterCard Balaton Sound has been a sold out event for years now, so you really shouldn’t risk losing out on the event standing by the entrance.

Where to exchange your tickets?

You can find all info about ticket exchange points HERE.

Ticket helpdesk

In case you bought or about to buy tickets in our webshop, please click here to reach our Helpdesk.

In case you bought or about to buy your ticket from one of our official retail partners please contact them. 

Ticket types & rules

For information on tickets click here.

Basic stuff you need to know about your ticket:

  • Your ticket (online voucher) will be exchanged to a wristband at the entrance
  • All rights related to the ticket are solely represented by the code on the ticket - you are not sure about what your ticket includes?
  • Tickets are not personalized and are not connected to a specific person, so the first person who presents the code on the ticket will receive the wristband
  • In case of fraud (e.g.: earlier, unauthorised entry with the code) MasterCard Balaton Sound shall not hand over the wristband or a new ticket even to the holder of the printed ticket. MasterCard Balaton Sound shall not be liable in case of a fraud
  • Keep your code safe and don't let anyone make copies, photos or recordings of your ticket

Wristbands:

  • Wristbands are only valid if you wear it on your wrist
  • Wristbands that are damaged, glued, cut, with a patent undone, broader than the hand are considered as invalid!
  • Wristbands are non-transferable to another person
  • Damaged and lost wristbands cannot be replaced

Ticket forgers and those participating in forging will be prosecuted. 

Please note that the organizers reserve the right to make changes to the program.

Children at MasterCard Balaton Sound – the smallest fans

The smallest visitots are welcome to MasterCard Balaton Sound as well! Children under the age of 11 (date of birth after 13th July 2004) can enter the event free of charge.

Kids under the age of 14 can enter and stay at the venue only with an adult.

Can I return my ticket?

Please note that tickets are non-refundable.

I left my ticket home

To enter the festival area you will definitely need your code (bar code, QR code). So, don't forget it! 

My pet @ MasterCard Balaton Sound

"Peaceful" pets (typically meaning : dogs, ferrets, certain murine-types) are welcome to MasterCard Balaton Sound. Please read our Policy for the details.

I arrive by car / motorbike

Please note that without a permission you are not allowed to enter the festival area. We ask you to use the designated parking lot of the festival, which you can find next to Szent István út which is about five minutes walk from the festival. We cannot take responsibility for your belongings left in the car, but there is CCTV in the parking area.

 

Bring these & leave those

What to bring and what to leave at home

Please leave home:

  • Alcohol: no alcohol in any quantity is allowed
  • Illegal drugs and any stimulants: please don't...
  • Gas heaters and gas containers: no cooking on the festival grounds (campings included), we have plenty of options for you when it comes to eating
  • Pyrotechnical objects: we are well-prepared to amaze you with our pyrotechnical shows
  • Glass: very dangerous....
  • Striking and cutting tools: ​no striking and no cutting...this is obvious, right?
  • Umbrellas: please bring a raincoat instead
  • Any objects endangering others’ physical health: according to valid laws, you are not allowed to carry objects specifically endangering public safety (knives with a blade longer than 8 cm, switch knives, gas sprays, black jacks, etc.) Products of such nature must be handed to the security service at the entrance in custody, so that they can check them

If you are not sure whether one of your objects can be brought to MasterCard Balaton Sound, please check the full list in the Policy or contact our Helpdesk to avoid inconveniences at the entrance.

You can bring:

  • Food: Bring your own food to the area, but make sure it is not brought in commercial quantity. Local stores are available close to the festival area and many food stalls and drink bars are on site as well!
  • Drinks: non-alcoholic beverages can be brought into the festival: 1 PET bottle / maximum 2,5 liter / visitor
  • Cigarettes: maximum 20 packs of cigarettes, 10 packs of cigarillos and 10 pieces of cigars are allowed / visitor

Don't forget:

  • Your ticket!
  • Waterproof tent, sleeping bag, mattress, torch and batteries....but don't hassle with bringing your tent, instead buy a camping set in advance!
  • Closed shoes, sandals, flip flops
  • Hygienic accessories, towel, bandaid, germ-killer, medication you need to take regularly, detergent
  • Cap, sunglasses, rain jacket, warm clothes, socks, bathing suit
  • Sun tan lotion, crème against mosquitoes and ticks

At MasterCard Balaton Sound

Payment at MasterCard Balaton Sound

At MasterCard Balaton Sound you can enjoy a cashless system, when it comes to paying for anything - starting from your drinks, food, merch items, anything! There are two ways to do it - either with your contactless MasterCard and Maestro card or by getting an official Festipay card. When using your MasterCard or topping up your Festipay with your credit card you do not need to exchange money to HUF (Hungarian Forints), but if you wish to top up with cash, you will need to exchange your money. A money exchange point can be found on the festival area for your convenience. Generally in the city you can use your credit card at most of the places, but it could be useful to have some cash on you.

Learn more about payment with a contactless MasterCard and Maestro card and get one!

Learn more about the Festipay card!

Photos & videos at the festival

Of course you can take photos of MasterCard Balaton Sound for your own joy, however to take photos or videos of the acts and programs you will need a written approval from the organizers. If you are filming or taking photos for a certain medium and you wish to publish it, please consult with our colleagues at the Press Office or contact them via press@balatonsound.hu!

Good to know: in order to make MasterCard Balaton Sound unforgettable we are constantly making sound and video recordings. You can be a lucky one and appear on some of these indestructible documentations, but we will only use your name if you sign an agreement on this. However, please note that you may not have any claims for appearing on these materials (more information in the Policy).

First Aid

There is a First Aid facility on the festival site. We would like to ask you to take care of yourselves and each other. We recommend you to refresh yourselves with lots of alcohol-free drinks, apply suntan lotion to yourselves liberally and wear caps. In case you feel unwell, please approach the medical staff. 

Charging my phone/camera/other devices

You will have several possibilities to charge your devices! More information coming up soon!

I need help

In case you need any help before the festival, please contact us here, while on spot you can ask all necessary information from the staff at the Info point.

Lost & found

We collect lost stuff at the information points, so if you lose anything this should be your first place to ask and if you find anything we would appreciate if you could leave it with our staff at the information points. In case you lost something, please call our Lost & Found telephone line: +36 20 330 9332

Food & drinks at the festival

All around MasterCard Balaton Sound, visitors will find small restaurant centres that reflect the exciting culinary world of the festival. Dishes of various nationalities, exciting products of the Hungarian cuisine, best wines of the Balaton region, and the very intricate palinka culture will be represented this year. 

Apart from the usual cuisines you can taste Indian, Transylvanian, Greek, Italian, French, Mexican, Bavarian and Thai food, while you can try boiled corn, various types of baked dough, pizza, giant pancakes and hot dog. Vegetarian food is also available in an incredible variety. If you are thirsty, feel free to visit one of the many dozen pubs, wine pavilions, palinka houses and beer springs.

Services

You will definitely find these services at MasterCard Balaton Sound and there are many more to come!

  • ATM: ATM is available on site and also in Zamárdi
  • Money exchange: money exchanging booths are located in Zamárdi, so you can easily get your Hungarian Forints
  • Internet: there are several wi-fi points at the festival area, so you can stay up-to-date
  • Guarded Lockers / left luggage: leave your most important belongings at a personal locker or your luggage at the left luggage terminals! Get guarded lockers in advance! (Note: We can only take responsibility for objects left at these secured and guarded places, so use these)

Toilets & showers

There are several toilet facilities available for you on the spot! We kindly ask you not to use trees, bushes and green areas as toilets.

Shower facilities are located in the camping areas. Please keep the showers and toilets as clean as possible and try to avoid wasting water.

Safety

Check out these tips and information collected for you! The organizers wish you all a pleasant and safe stay at the festival!

  • Alcohol, cigarettes & drugs: We kindly ask you to drink reasonable amounts of alcohol and smoke reasonable amounts of cigarettes and to refrain from using drugs at all. In the bars, intoxicated guests and visitors under the age of 18 cannot be served with any alcoholic beverages. Important: consumption of narcotics is strictly forbidden according to prevailing laws.
  • Look after each other: Look out for your friends. If anyone feels dizzy, sick, weak or has problems with his vision please contact the medical staff immediately. Protect yourself against the sun, eat and rest as much as you can, drink a lot of non-alcoholic beverages and wash your hands regularly! Drink alcohol with care to avoid accidents occurring out of drunkenness. Don’t use any drugs and use appropriate protection when having sex. Take care of yourself and look after others as well! Please note that organizers do not take responsibility for possible damages occurring in persons or valuables.
  • Sunny Sound: It is important for you to be equipped with some sort of sun protection. Please use sun tan lotions regularly, wear a shirt and a cap to avoid sunstroke. It is important for you to drink a lot of water!
  • Medications: If you have to take medication regularly please bring a sufficient amount of it with you. The medical centre has a certain amount of emergency medication in case you need.
  • Valuables: Please only bring the most necessary items with you for your festival stay at the campsite. If possible leave your valuables at home. For the valuables brought with you please feel free to use our safe lockers. Please keep your personal papers on you at all time and look after them. We kindly ask you to hand down any items you find at the Info Point, you can also look for your lost items here.
  • Pretty nature: Protect the nature. Look out for trees, avoid littering and collect your garbage selectively. We kindly ask you not to use trees, bushes and green areas as toilets.
  • Food issues: It is very important that you don’t store any food in your tents.
  • Contact lenses: For sanitary reasons we advise our visitors wearing contact lenses to use glasses instead while attending the festival, they are easier to handle and keep clean.
  • Safe sex: Please avoid incautious sexual relationships! Always think about the necessary protection and use a condom!
  • Bodysurf: For safety reasons it is STRICTLY FORBIDDEN to bodysurf! Anybody disregarding this can be pulled out of the crowd and if necessary ultimately banned from the festival area.
  • Noise: In order to protect your hearing we ask you to use earplugs when standing close to the stage. 
  • Entrance in case the festival passes are sold out: If the festival is sold out, in order to protect the visitors the security staff can order a headcount limit at separate venues and prohibit you from entering the given program venue even with a valid wristband. In order to avoid this we kindly ask you to arrive in time at concerts that are especially important for you, if not you might have to wait a long time to get in.
  • Walking around: Getting from one location to another might take a longer time than you would expect because of the crowd, so we advise you to leave early to get to the venues in time. The main roads can be pretty crowded, please be patient, don’t push others, don’t try to walk opposite of traffic and move along with the crowd.
  • Accident & crime: In case of an accident or if someone gets hurt please contact the staff immediately and ask them for help. It is very important that you don’t call the ambulance right away, if necessary our staff will do so. Emergency care is free of charge within the festival area. If you are witness or victim of any crime or you feel like you need help feel free to contact any member of the security staff.
  • Extreme weather conditions: Outdoor events can always be affected by extreme weather conditions. Our crew is constantly in contact with the National Meteorological Service (OMSZ), in case of any weather related emergencies we will alert you in time. The organizers provide you with up to date information about the weather on all our info platforms. This is where you can get information about a possible UV alert, summer-heat alert or the situation of the pollen concentration. If the upcoming day is likely to be stormy and windy the organizers will inform you about that. It is important that you are prepared in advance for situations like this: secure your tent, place your belongings into safety and prepare the appropriate clothes. In case of a storm try to stay away from tall trees and electrical devices and rather stay at open space. In case of strong wind for safety reasons program venue tents might get evacuated, we ask you to leave the venues if you are warned about this. 
  • Managing the crowd: If you travel along with the crowd always travel in the same direction and with the same speed as the others. If you feel that the crowd is starting to panic try to get to the side of it by leaving sideways or to the front. The chances of getting carried away by the crowd or you getting hurt are the lowest when being on the side.

Check the safety tips of the police of Somogy County

Merchandise

Take home MasterCard Balaton Sound! Merch items are available at several stores onsite!

Commercial activities

If you wish to do any commercial or advertising activities at MasterCard Balaton Sound, you can only do that with a written permission from the organizers. We have an open tender for such activities.

Weather

During MasterCard Balaton Sound the weather is generally great! Meaning: usually sunny and it can be really hot as well! Check the weather forecast before leaving for Zamárdi, but bring sun screen, bathing suit and anything you would take for a hot summer holiday. In addition make sure you have a raincoat, just in case. Please note that the event will be held in case of bad weather as well, but hope for the best :)

How to get to Zamárdi

Where is MasterCard Balaton Sound?

MasterCard Balaton Sound is held in the city of Zamárdi, by the Lake Balaton.
 

 
 
For more travel info, please head to the Travel section.
 

Getting around in Zamárdi

How can you get to MasterCard Balaton Sound if you are not staying in Zamárdi?

  • By ferry: Those who arrive to the festival from the northern side of Balaton should take the ferry from Tihany to Szántód. The ferry operates between 7:00 am and 11:40 pm with a travel time of 10 minutes. A full price ticket costs 580 Ft/person, student tickets cost 290Ft/person. For additional info visit: Balaton Shipping Co
  • By bike: There is a cycling lane that goes around Balaton, so you might as well come on two wheels. A bicycle shed is available at the festival.
  • By taxi: More info coming soon!
  • By Tisza Tranzit bus: The bus runs between Zamárdi and Siófok. It stops one time in Zamárdi and has 5 stops in Siófok. It departs every hour from 11am to 6pm and in the rush hours every half an hour (from 6pm to 5am). Find the schedule of the festival bus here.
 

Camping 

Accommodation

For camping at MasterCard Balaton Sound we can offer you several opportunities. Please check our Accommodation page for detailed information! Take me there!
 
You will need an additional camping ticket to camp at any MasterCard Balaton Sound camping facility! I want to check prices!
 

Tent building specialties

When picking your camping spot please avoid major walking paths and the routes of service vehicles.
 
We kindly ask you to follow these instructions regarding tent sizes:
  • Tent for 1-2 persons: 2 x 2 meters
  • Tent for 3-4 persons: 4 x 2 meters
  • Please note that gazebos (e.g. party tents with or without side panels) are only allowed to areas with sufficient capacity for fellow campers
 

Toilets & shower facilities

There are several toilet facilities available for you on the spot! We kindly ask you not to use trees, bushes and green areas as toilets.
Shower facilities are available in the camping areas. Please keep the showers and toilets as clean as possible and try to avoid wasting water.
 
In the shower facilities you will find plugs for hairdryers, hair straighteners and also mirrors.
 

Electrical outlets

There are no electrical outlets available in the camping area and we kindly ask you not to bring a generator. You can charge your most important devices at the charging points.
 

Fire / gas / campfire / stove

Please keep in mind that it is strictly forbidden to light campfires at the entire festival area! It is also forbidden to bring in gas-cylinders, which means there’s no possibility to cook for yourself. We have plently food options available for you on-site.